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FREE SHIPPING on orders of $100+. Details | EVENT PLANNING HEADQUARTERS | COUPON OFFERS: Save an additional 10%! Details
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FREE SHIPPING on orders of $100+. Details
EVENT PLANNING HEADQUARTERS
COUPON OFFERS: Save an additional 10%! Details
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Terms of Sale



Product Availability

In case a product is not in stock we will credit you for the difference, and we will ask you to reorder it. We will not create back orders, orders will be shipped as is.

 

If you need your birthday party supplies for your child's birthday party please order from http://www.birthdaydirect.com/

Changes to Orders
Before submitting of your order, review your order to ensure accuracy. Once an order is sent to processing, it cannot be changed. Our order-filling process is designed for maximum efficiency and, therefore, cannot be interrupted.

Liability Policy
Management reserves the right to decline any order deemed out of the ordinary in terms of service or special handling.

Our liability is limited to providing the service specified only and we are not responsible for the failure of shippers other than as specified in their respective service guidelines.

While we all strive for perfection, mistakes do happen, for example:
- shippers deliver late
- an order may arrive with the wrong item packed
- the color of an item may not fit the decorating job for which it was intended
- occasionally our customers will mistakenly order the wrong item
- instances like these will be handled on a case-by-case basis.

We will be happy to correct any errors on our part by replacing items if we shipped the wrong items or crediting the purchase price when missing items.

In order to minimize the impact of errors, we suggest that you place your orders with sufficient time to correct mistakes, and that you open boxes as soon as they arrive to ensure that you have in fact received what you expected.

Your sole and exclusive remedy against Party Supplies Inc is limited to the return and to the replacement of said merchandise. You shall have no right against Party Supplies Inc for incidental or consequential damages, like loss of expecting party-decorating profits, etc.

Party Supplies will only be responsible for refunding, replacing or picking up late or damaged merchandise, and is not responsible for loss of profits.

Also, please note: Party Supplies Inc is not liable for typographical errors.

Discrepancies and Requests for Credit
Any request for credit due to discrepancies between what was ordered and what was shipped must be made within three business days from the date of delivery. Call Customer Service at 1-888-491-9185.

Before submitting of your order, review your order to ensure accuracy. Once an order is sent to processing, it cannot be changed. Our order-filling process is designed for maximum efficiency and, therefore, cannot be interrupted.


Quality Policy
Party Supplies Inc is committed to supplying only first quality merchandise As with any product in the party business, especially with balloons, there is a small percentage of incidental damage arising from handling and displaying of the product. As a result, Party Supplies Inc does not issue credit for miscellaneous or accumulated product defects.

Manufacturer's defects are another issue. We will replace merchandise or credit your account, no questions asked. Please call Customer Service at 1-888-491-9185 to notify us.

Returns
Unauthorized returns will not be accepted. There will be a 25% restocking charge for refused orders and all authorized returns.

Damaged Delivery
Check your boxes for damage before you sign for them. If there is outer carton damage, mark "damaged" on the driver's record when you sign for the package. Call Customer Service immediately for instructions on how to file a claim. You can also refuse the shipment due to damage. Please call Customer Service immediately if you refuse the order. Call Customer Service at 1-888-491-9185.

Shortages and Incorrect Items
Upon delivery, open your boxes immediately. Claims for shortages, damage or incorrect items must be made within three business days from date of delivery. We will credit you for the missing items.

Call Customer Service at 1-888-491-9185.

Alabama Law:  By accepting delivery of the ordered products, you consent to the jurisdiction of any court in the State of Alabama and the laws of Alabama.

Terms of Sale:
Our order-filling process is designed for maximum efficiency and, therefore, cannot be interrupted.  Stock is usually on hand of all products shown in our online catalog for immediate shipment.  If an item is not available, we will remove the item from your order and sent the order as is without notification, and ask you to reorder it. If you are ordering for personal use, and need to have the supplies for your child's birthday, order from our retail site http://www.birthdaydirect.com/.

Party Supply Direct offers one of the widest selections of character based party goods available anywhere. Our ability to obtain rights to wholesale these properties is based on the high quality of our service and our ability to manage our distribution according to terms agreed to with our suppliers.

One critical standard expected by our manufacturers is that distribution of licensed products be limited the United States. When Party Supply Direct wholesales our products to your firm, we as well as our suppliers, expect that you will limit your resell to end customers within the United States. In the event that you do not limit resell to the United States, Party Supply Direct may not be able to wholesale these products to you in the future.

Terms of Payment:
All orders must be prepaid with cashier's check, money order, or credit card.  We accept Visa, Master card, Discover and American Express. Ownership of products transfers to you upon delivery to the carrier. If paying by credit card be sure to have the ship to address listed listed with your credit card company to avoid any delays your order.

Pricing Terms:
The current prices shown on this web site supersede any previous price list.  Due to market conditions, our prices may change without notice.

Minimum Order Requirements:
The minimum order is $75.00

Sales Tax:
Alabama sales tax must be applied to every order shipped to an Alabama address.

Alabama businesses/residents must have their tax identification number on file with us in order to purchase items without sales tax charges. Orders submitted without a tax identification number will be held for a maximum of 3 business days. We reserve the right to apply sales tax to any Alabama order which fails to submit the proper tax information.

Copyright © 2019 Party Supply Direct, All Rights Reserved.